Brothers & Brothers Utility Services LLC (BBUS) is a recognizable and well-respected name across America in the electric and utility fields, delivering safe and quality work across America. With highly skilled and trained professionals, the company’s mission is to keep solidarity, integrity, and safety at the forefront of the utility industry. Under the vision of co-owners, Darrell and Audrey Provo, BBUS is a company that prioritizes quality over quantity.
Through much preparation, prayer, and faith, BBUS officially opened its doors on May 21, 2021. BBUS currently serves 5 states, has 25 years of experience, and has serviced 250,000 customers. The company’s impressive client roster includes Eversource Energy, Con Edison, Entergy, and National Grid. BBUS provides turnkey installation and design capabilities for substation projects and also specializes in turnkey services for the construction and maintenance of transmission lines. BBUS serves residential, commercial, and industrial loads with the installation and maintenance of overhead pole lines and underground buried cables. BBUS understands the great importance of customers’ needs to manage their businesses and households, and is committed to restoring electrical power quickly, efficiently, and safely.
Leading in the Utility Industry With Solidarity, Integrity, Safety & Faith
Darrell is a highly trained journeyman lineman with 7,000 hours of on-the-job training through the Southwestern Line Constructors Joint Apprenticeship Training Program. He is certified by the Department of Labor as a journeyman lineman. Darrell holds various certifications in the utility industry such as Quanta Helicopter Certified, Certified Energized Conductor, Pole Top & Bucket Rescue, and OSHA 10 w/ET&D. “I always aspired to do something great in this field. Whenever I worked for other companies, I prided myself on doing an exceptional job efficiently with the crew and customers’ safety as a top priority,” said Darrell. “Through my experience, there grew a desire to run my own company that would stand on the same principles used while I was working for other utility companies.” Audrey was the rock supporting Darrell while he was building his career and still is a rock and significant component of BBUS’s foundation for success. She has a genuine love for people and loves how with focus, faith, and the right perspective, a challenging situation can have a positive outcome. Audrey has worked in various management and leadership positions, with a background in human resources and a concentration in mental health. And with 10 years of experience managing her own catering company, her business management skills have proven invaluable for BBUS.
Q&A With Brothers & Brothers Utility Services LLC:
How does BBUS stand out from competitors? BBUS prides itself on catering to our employees while maintaining great customer service. In return, our employees are dedicated and committed to completing the tasks assigned. Our hands-on experience is part of BBUS’s foundation. We are family-owned and run.
As a company with clients nationwide, what is your “special” approach to safe and efficient service to restore power? Being reliable, safe, and providing quality work are our core values. To assure these values are being exercised, communication is the key. With each project, BBUS understands what is expected of us and we in turn communicate this clearly to our employees. We ensure each employee understands their tasks as well as involve ourselves in the ever-changing safety aspect of our trade. We lead by example when it comes to safety education, so our employees live it as we do, safely servicing clients nationwide.
Is there a storm/situation that was especially challenging that you can mention and what was your approach to a safe and efficient solution for this challenge? Hurricane IDA was challenging for our employees and management staff. After the devastation hit Louisiana, BBUS was assigned the Tickfaw area to restore power. No power, hotels, or restaurants were available in the surrounding areas. Our team banded together during those 21 days and found food and essentials during that time. We had to ensure our team received the appropriate rest and meals while maintaining a safe and productive work environment. And in the midst of those 21 days, Darrell and I tested positive for COVID-19, so we had to quarantine while making sure the project was completed and our employees were cared for. At the end of the 21 days, BBUS completed the task, over 100,000 customers’ power was restored, there were no accidents or injuries, and every employee made it home safely.
Long- and short-term goals? Long-term, BBUS desires to build one of the largest diverse utility companies in the industry. Short-term, we aim to bring more diversity and open the door to our inner-city youth, which will spark an interest in our trade. We are dedicated to seeing our youth and the community succeed as a whole, and are hopeful that BBUS will contribute to the growth and betterment of areas and individuals in need.
Any certifications or memberships that you want to mention? Darrell and I are both members of the International Brotherhood of Electrical Workers (IBEW). BBUS is a member of the Tri-County Black Chamber of Commerce. Our company is also certified as a HUB, SBE, BOBE, and WSBE.
BBUS is family-owned and faith sits at the center of their success and future dreams, with Genesis 1:3 as one of the Provo’s favorite Scriptures which reads, “Then God said, “Let there be light,” and there was light.”
You can find Brothers & Brothers Utility Services LLC on the web at www.bbusutilities.com. For more information, please call 1-888-958-5463 or email info@bbusutilities.com.
What Do People Have To Say About BBUS?
“Safety really is first with BBUS and they treat their guys right. I would highly recommend working with them. I am looking forward to working with them again soon.” – Scott S.
“The safety measures, supervision, and staff are extremely helpful and on time. They made me feel like my safety was always the first priority.” – Ahmad M.“Assisting different residential and business communities in restoring their power to help them get back to their daily routine has been a heartfelt experience for me. Seeing the facial expressions of various homeowners while their electrical power is being restored has been an experience that I am grateful for.” – Anita J.
