By Paul Stoessel, MCA Communications
Beginning in the late 1800s and for more than a hundred years thereafter, the Plain Ordinary Telephone System (POTS) revolutionized communication for business and personal use everywhere. But since the advent of new technology starting in the 1980s where the voice could be transmitted through digital protocols, the old “twisted pair” is likely riding out into the sunset.
Your organization probably already uses digital voice communications in some manner, but there may be some forgotten areas to consider such as fire alarms, elevators, gate systems, and even some fax machines. You probably want to check now because deregulation of POTS is upon us as of August 2, 2022.
There is no need to panic, of course. POTS lines will still be usable for some time to come. But you may see your rates increase as the aging copper lines and overall maintenance becomes more expensive. Left alone, this may create a budgetary crunch in the months to come.
What replacement choices are there?
The most common technology for phone service is VoIP (Voice over Internet Protocol), but cellular wireless has become increasingly popular and relatively less expensive in recent years. VoIP comes either in a hardware or software option.
The hardware option includes an actual phone that looks and sounds like a traditional POTS telephone, and almost always includes a software option. The software option relies on a downloaded app to your desktop or mobile device and can typically be managed through a web browser.
Using cellular wireless can make sense in areas where physically re-running a cable is not feasible. Otherwise, it is better to have it as a backup communication resource.
What else needs to be considered?
Particularly for alarm and elevator lines, you must choose a solution that is compliant with safety standards and will pass inspection. For your business calls, you should ensure there is enough bandwidth from your internet service provider to maintain a clear connection with your VoIP phones. You should also speak with a professional consultant regarding the types of phone technology that best suit your needs, so you do not over-purchase services or get locked into a long contract.
At MCA Communications, our technicians and engineers can inspect your business’s network and provide a report with a scalable action plan today. With 40 years of experience, MCA is the best in the business and can fill all your technology, security, and communication needs. Consultations are always free!
For more information, visit MCACom.com or email Paul.Stoessel@MCACom.com to schedule a consultation.
Serving as MCA’s Director of Managed Services, Paul Stoessel holds more than 20 years of experience in Information Technology and Managed Services. His primary focus is partnering with clients as an expert consultant in managed services and working with them to design and implement customized solutions. He is responsible for the growth and development of MCA’s Managed Services Division and ensuring it meets and exceeds customer needs. He works closely with MCA’s Project Managers, Account Managers, and their clients.
Source: MCA Communications
