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Through collaborative relations and innovative approaches, The Metropolitan Transit Authority of Harris County (METRO) will be an industry leader in delivering timely and efficient service that is transformative by providing multi-modal interactions for communities to connect to everyday work and life opportunities.
METRO’s mission is to provide safe, clean, reliable, accessible and friendly public transportation services to our region.
METRO’s Board continues its commitment to offer the public cleaner, safer rides. In a unanimous vote recently, the Board approved a cleaning contract and the installation of fiberglass seat inserts on light rail vehicles. Both actions will help enhance cleanliness on METRORail trains and extend enhanced cleaning protocols the Authority put into practice earlier this year in response to COVID-19. In addition to overnight deep cleaning and fogging of surfaces, METRO vehicles are also cleaned during the day while they are in service.
METRO continues to request the public’s help in slowing the spread of COVID-19. All METRO riders, employees, contractors and visitors are required to wear a face covering, unless prevented by a medical condition. Additionally, customers are asked to try to maintain social distance while riding and only use METRO for essential travel.
The RideMETRO app offers a completely contactless riding experience. Customers can learn how to ride, pay fares and track a bus using this all-in-one toolkit. You can download it from the Apple App Store or Google Play.
Click www.ridemetro.org for more information on METRO’s COVID-19 policies and service modifications.
Source: METRO