HOUSTON — Houston Airports and Southwest Airlines came together on Thursday, November 14, to celebrate the West Concourse expansion at William P. Hobby Airport (HOU).
According to a news release, the latest expansion of West Concourse — built by Southwest Airlines in 2015 — will include seven new gates, a state-of-the-art baggage handling system, additional baggage claim carousels and a protective canopy connecting the terminal to the parking garage.
The changes are scheduled to be completed in the summer of 2027.
“This expansion isn’t just about adding more gates—it’s about enhancing every aspect of the passenger experience,” said Jim Szczesniak, Director of Aviation for Houston Airports. “As North America’s first and only 5-Star Skytrax airport, it’s essential for Hobby Airport to offer facilities and services that match our world-class reputation. Partnering with Southwest Airlines on this project allows us to create a truly remarkable experience for all travelers.”
“Since our first year of service in 1971, we’ve operated nonstop at Hobby Airport. It’s a cornerstone market for us, serving as a base for our flight crews and as a gateway city to our international service,” said Steve Sisneros, Vice President of Airport Affairs at Southwest Airlines. “This expansion marks an exciting time for our future here, allowing us to grow our service and reach even more customers.”
Sherri Hull, Director of Governmental Affairs for Southwest Airlines, expressed her enthusiasm for the project and its significance to both the airline and the city, saying, “On behalf of the nearly 5,000 Southwest employees based in Space City, it’s a pleasure to celebrate this milestone with Houston Airports. This expansion reflects our shared commitment to investing in Houston’s future and enhancing the traveler experience at Hobby Airport.”
The new gates and infrastructure will not only support the expansion of flights and destinations but will also streamline the baggage claim process with the implementation of the Leonardo Cross Belt Sorter.
