CPS Energy, the largest municipally owned, fully-integrated electric and natural gas utility in the United States, formally launched a Request for Proposals (RFP) as the company seeks new technology platforms to better serve customers and employees. The RFP seeks vendor(s) to replace its current company-wide Enterprise Resource Planning (ERP) software platforms, including Software as a Service (SaaS) offerings.
CPS Energy’s technology strategy will accommodate projected community and customer growth for both Greater San Antonio and the utility while minimizing risk, cost, and disruption to business operations. This multi-year program will drive business transformation and improve the way employees work to provide the best energy services and solutions possible for customers and the community.
“We are embarking on a company-wide transformation that will build the CPS Energy of tomorrow. Our commitment is to improve how our team members work and to provide our customers solutions which enable them to do business with us more efficiently while supporting future customer offerings,” said Acting Chief Information Officer Evan O’Mahoney.
CPS Energy’s current technology system was implemented in 2001 to serve several critical business functions, including customer service, procurement, financial management, asset management, billing, and people management among others. The utility’s business processes and organizational landscape have changed significantly over the past two decades. This multi-year transformation program will migrate operations to modern technology platforms that support the rapidly changing energy industry and growing customer needs.
Visit cpsenergy.diversitycompliance.com to view the RFP posted on the CPS Energy website under View Active Bid Opportunities.
RFPs are due by 3 p.m. central standard time (CST), March 2, 2023, and need to be submitted within the CPS Energy Supplier Management System portal. Respondent inquiries must be submitted through the portal’s question-and-answer feature.
For more information, please visit cpsenergy.com.
Source: CPS Energy
