DALLAS — The Dallas Area Rapid Transit Board of Directors approved a public hearing to receive comments on proposed fare changes. The public hearing is scheduled for Tuesday, Aug. 27, 2024.
According to DART, the public hearing is part of an extensive community outreach process that will include a series of community informational briefings and outreach activities at bus transfer centers and rail stations where community members can ask questions and provide their feedback. These outreach activities will begin in mid-June and end in late August, concluding with a public hearing on Aug. 27.
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DART staff performed a comprehensive review and analysis of the current fare policy and structure, working to understand how any changes might impact ridership and customer experience. This type of process is reportedly the first of its kind for DART, noting the agency’s commitment to its riders. DART is considering simplifying the fare structure by consolidating the single ride (bus and GoLink only), AM/PM, and midday passes into a standard three-hour pass and eliminating the retail annual pass. The day pass fare will remain the same and the monthly pass will increase.
Proposed fare restructure details are as follows:
Current fare categories:
| Fare Category | Local | Local Reduced |
| Single Ride (for Bus and Go Link Only) | $2.50 | $1.25 |
| AM/PM Pass | $3.00 | $1.50 |
| Midday Pass | $2.00 | N/A |
| Day Pass | $6.00 | $3.00 |
| Monthly Pass | $96.00 | $48.00 |
| Annual Pass | $960.00 | N/A |
| Paratransit | $3.00/.75 | N/A |
New Simplified Fare Categories
| Fare Category | Local | Local Reduced |
| 3-hour Pass | $3.00 | $1.50 |
| Day Pass | $6.00 | $3.00 |
| Monthly Pass | $126.00 | $63.00 |
| Paratransit * | $3.50/$1.00 | N/A |
*Previously approved change from 2018 that was not implemented
Other changes under consideration include:
- A new discount program for veterans
- Discount GoPass Tap card program for qualified low-income customers, currently a pilot program, becomes permanent**
- Incentivize bulk sale for special events, corporate, and educational institution programs
- Install a monthly payment option for the Corporate Annual Pass program**
- Expand education institution program to cover elementary schools**
**Changes associated with calendar year-based programs such as corporate, educational institution, and low-income fare programs would be effective Jan. 1, 2025.
The Regional Fare structure governed by DART, Trinity Metro, and Denton County Transportation Authority has been discussed by the three transit agencies. Any potential changes to the regional fare structure will be presented to each transit agency’s Board, as well as public feedback, in 2025.
For more information about these changes, visit www.dart.org/fareupdates.
All Pre-public Hearing Community meetings begin at 6:30 p.m. The following are meeting dates and locations:
Virtual – Tuesday, July 9
Meeting ID: 231 182 778 797
Passcode: bweZwB
Dial in by phone:
+1 469-676-0717 Phone conference ID: 530 429 781#
Carrollton – Wednesday, July 10
Crosby Recreation Center – Broadway Room
1610 E. Crosby Road
Carrollton, TX 75006
Addison – Thursday, July 18
Addison Conference and Theatre Centre
15650 Addison Road
Addison TX 75001
Farmers Branch – Wednesday, July 24
Farmers Branch Community Recreation Center
14050 Heartside Place
Farmers Branch, TX 75234
Rowlett – Thursday, August 1
Rowlett Community Center – Room D
5300 Main Street
Rowlett, TX 75088
Glenn Heights Community Meeting , Monday, August 5
Glenn Heights Community Center
1938-D S. Hampton Rd
Glenn Heights, TX 75154
Richardson – Tuesday, August 13
Huffhines Recreation Center
200 N. Plano Rd
Richardson, TX 75081
Plano – Thursday, August 15
Plano Municipal Center – Training Room A
1520 K. Ave
Plano, TX 75074
Dallas – DART HDQ – Saturday, August 24 (9:30 – 10:30 a.m.)
1401 Pacific Ave (@Akard Station) – Board Room
Dallas, TX 75202
All DART Open Houses are from 3:30 – 6:30 p.m. The following is a list of dates and locations:
- Southwestern Medical District/Parkland station – Dallas, Thursday, July 11
- Victory station – Dallas, Monday, July 15
- 8th & Corinth station – Dallas, Wednesday, July 17
- SMU/Mockingbird station – Dallas, Tuesday, July 23
- Westmoreland station – Dallas, Monday, July 29
- Bachman station – Dallas, Monday, July 29
- Downtown Irving/Heritage Crossing Station – Irving, Tuesday, August 6
- Central Business District (CBD) West Transfer Center – Dallas, Wednesday, August 14
- Cityplace/Uptown station – Dallas, Thursday, August 15
- South Garland TC – Garland, Monday, August 19
- Cockrell Hill Transfer Location – Cockrell Hill, Wednesday, August 21
- Parker Rd station – Plano Thursday, August 22
